Cancelation policy
- Participants who cancel the trail booking 25 days prior to the event/trek/trail, then a 100% amount will be refunded.
- Participants who cancel the trail booking 20 days prior to the event/trek/trail, then 75% amount will be refunded.
- Participants who cancel the trail booking 15 days prior to the event/trek/trail, then a 50% amount will be refunded.
- Participants who cancel the trail booking 10 days prior to the event/trek/trail, then 25% amount will be refunded.
- Participants who do not appear for the event/trek/trail after paying the amount won't be getting refunded.
- On cancellation of the entire tour by the Mumbai Trekizens itself, the amount will be refunded to the participants within 7-10 working days after informing the consumers about the cancellation.
- Participants who cancel the trail booking 15 days prior to the event/trek/trail, then a 100% amount will be refunded.
- Participants who cancel the trail booking 10 days prior to the event/trek/trail, then a 75% amount will be refunded.
- Participants who cancel the trail booking 7 days prior to the event/trek/trail, then a 50% amount will be refunded.
- Participants who cancel the trail booking 5 days prior to the event/trek/trail, then 25% amount will be refunded.
- Participants who do not appear for the event/trek/trail after paying the amount won't be getting refunded.
- On cancellation of the entire tour by the Mumbai Trekizens itself, the amount will be refunded to the participants within 7-10 working days after informing the consumers about the cancellation
- The amount will be refunded through online medium of the transaction only
- Participants cancellation may lead to loss to the primary service providers
- Tour booking on the Mumbai Trekizens website is powered by Events high online payment service.
- Personal information and bank account details are kept highly confidential only between the consumer and the Mumbai Trekizens team.