A full day workshop which aims at helping the sales teams to maximize nonverbal strategies for conversions.
To improve the Sales team client relationship
To ensure one learns to read body signals in real time
To maximize conversion ratio
By the end of the program, each participant will be able to
Put the best foot forward during all client interactions
Get an understanding of our basic response system
Communicate with more impact with the client
Figure out in real time what the client is thinking, feeling or intending to do
Employ good nonverbal strategies during networking, sales, presentations etc.
Use tactics both in real time and once interactions are completed.
Testimony from our previous workshop Participant
Attending the workshop by SBT was an amazing experience. Right from the onset, the SBT team lead by Ms. Khyati ensured that the entire group was thoroughly involved. The examples were very relatable and observations were from our day-to-day life. I got to learn and understand the various nuances of Body Language and First Impression. The activities that followed the theories were designed to polish those newly acquired skills. Overall, it is a great learning experience and highly recommends, especially for professionals in the client facing role.
Country Manager, Vedanta Resources
Introspection of selling technique
A universe of nonverbal communication
Making the best of first impressions
The logic behind dressing nonverbals
Introduction to body language
Using hand illustrators in a sales pitch
Projecting the right confidence
Active listening body language techniques
Pitching over the phone
Strategies for sales meetings
Understanding the client using our CUE CONNECT model
Common ways clients behave during sales
Building rapport with the client
Understanding the influencer
Handling difficult situations
Detecting the client's discomfort
Introspection of own stress signals
Knowing when to stop
How to bring change in one's body language
Final wrap up
Methodology: As always, our workshop will begin with a pre-assessment questionnaire filled by the participants to understand their current knowledge on the topic. Each topic will be discussed with video clips and relevant pictures, as well as case studies. Role plays helps us take up different scenarios and understand the practical implications of the theory discussed, on the spot.
Giveaways: Relevant content toolkit worth Rs. 3000/- will be given away to all the participants. And we will be giving out discount vouchers worth Rs. 3000/- as well. Certification of participation would be given to all attendees. Lunch, tea and snacks would be provided.
Date: 27th April 19
Time: 10 am to 6 pm.
Fees: Rs.2990/- Plus Taxes
Tickets Booked before 27th March will get early bird discount of 10%
Dual Deal: Booking on 2 or more tickets will get 20% dual deal discount
Student deal: Student of current year can show their IDs and avail discount of 30%
About the Trainer: Khyati Bhatt
Khyati Vikani Bhatt is the chief trainer of this program. She has trained for mastery in nonverbal communication with retired FBI special agent Joe Navarro and is a certified expert in reading facial expressions by Paul Ekman. Khyati's thoughts have been covered in respectable media like Times of India, FirstPost, Indian Medical Journal, etc. She has received national and international recognition including Woman Entrepreneur 2018 by We and District Magistrate Delhi, Rising India Star 2017 by WeAreTheCity powered by Barclays UK.
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