In international organizations, cross-cultural skills are not an add-on, they become part of our normal way of working and have to be embedded in the way we lead, work and collaborate.
Our cross-cultural training focuses on giving people practical tools and experience in diagnosing their own culture, understanding other cultures way of working and managing any differences and gaps.
Cultural differences can stem from national cultures, but also functional or corporate cultures. Our tools can also be useful for people working in cross functional or global account roles for example, where functional or organizational cultural differences are a priority.
Cultural differences can be a source of misunderstanding but they can also be a source of enjoyment, creativity and different perspectives and problems. Our cross cultural training helps people to understand and respect differences but also to move beyond them to get things done. Culture should never prevent as from meeting our business goals, and understanding cultural differences can help us be more creative in how we get there.
Better international meetings, decision-making and implementation of actions
Improved communication, both face-to-face and through technology.
Increased confidence to discuss and resolve differences with international colleagues
Culture & Business
Examining how, why and where culture impacts work and people
Examining cross cultural stereotypes and prejudices
Cross cultural models and examples
Steps to effective cross cultural communication
Communicating with Different Nationality
Beliefs, culture, values, ethics, customs and national character
Building effective interpersonal relationships
Communication – verbal and non-verbal
Social etiquette and protocol
Doing Business Overseas
Business Overseas – features, traditions and ethics
Comparative analysis of American, British and other countries business practices