You might have attended training and seminars on what sales is, what strategies you can use to close your sales better. But there is something you might not have even heard about. How to read your clients body language and understand what they are thinking about or feeling. Are they happy or just showing that they are? Are they already sold on your product or do you need to convince them more? Is the person in front of you really the decision maker or is there someone else more powerful in the meeting? Learn to read this, and much more in our full-day workshop Sales Connect which aims at helping the sales teams to maximize nonverbal strategies for conversions.
To improve Sales team client relationship
To ensure one learns to read body signals in real time
To maximize the conversion ratio
By the end of the program, each participant will be able to
Put the best foot forward during all client interactions
Get an understanding of our basic response system
Communicate with more impact with the client
Figure out in real time what the client is thinking, feeling or intending to do
Employ good nonverbal strategies during networking, sales, presentations, etc.
Use tactics both in real time and once interactions are completed.
Testimony from our previous workshop Participant
Attending the workshop by SBT was an amazing experience. Right from the onset, the SBT team lead by Ms. Khyati ensured that the entire group was thoroughly involved. The examples were very relatable and observations were from our day-to-day life. I got to learn and understand the various nuances of Body Language and First Impression. The activities that followed the theories were designed to polish those newly acquired skills. Overall, it is a great learning experience and highly recommends, especially for professionals in a client facing role.
Country Manager, Vedanta Resources
Just realized, 17 years of hardcore sales experience, and still learning! It was refreshing to learn the non-verbal aspects of a sales experience. It's amazing how minor actions could alter one's sales outcomes. The Sales Connect workshop by Simply Body Talk is strongly recommended.
Sanket Gohil Country Manager- India Microdyn Nadir Singapore Pte Ltd
Since it is a full day workshop, there would be pre and post workshop assessment which would help participants understand the difference in the accuracy of reading the correct body language of their clients. Discussions during the role play, especially by participants from various fields of sales helps participants understand how to tackle the same situation in different ways. Our inputs on body language help participants become aware of those aspects of their delivery style which they might not have identified as yet in themselves or as team players. Activities are given to participants to take back home to reflect practically on learnings of the day.
Introspection of selling technique
The universe of nonverbal communication
Making the best of first impressions
The logic behind dressing nonverbals
Introduction to body language
Using hand illustrators in a sales pitch
Projecting the right confidence
Active listening to body language techniques
Pitching over the phone
Strategies for sales meetings
Understanding the client using our CUE CONNECT model
Common ways clients behave during sales
Building rapport with the client
Understanding the influencer
Handling difficult situations
Detecting the client's discomfort
Introspection of own stress signals
Knowing when to stop
How to bring change in one's body language
Final wrap up
Methodology: As always, our workshop will begin with a pre-assessment questionnaire filled by the participants to understand their current knowledge on the topic. Each topic will be discussed with video clips and relevant pictures, as well as case studies. Role plays helps us take up different scenarios and understand the practical implications of the theory discussed, on the spot.
Giveaways: Relevant content toolkit worth Rs. 3000/- will be given away to all the participants. Certification of participation would be given to all attendees. Lunch, tea and snacks would be provided.
Date: 13th July 19
Time: 9:30 am to 5:30 pm.
Venue: 91springboard, Sector 18, Gurugram
Fees: Rs.2990/- Plus Taxes
Tickets Booked before 13th June will get early bird discount of 10%
Dual Deal: Booking on 2 or more tickets will get a 20% dual deal discount
About Company: Simply Body Talk is one of its kind of companies to focus on the science of nonverbal communication since 2013, having a presence in India and Europe. We work with individuals and corporate to ensure that right from first impressions to communicating in real time is applied well to all professional environments. We have various products and services specific to the subject of body language. And we use our in-house developed CUE CONNECT model to teach our years old research into this subject to all workshop participants, no matter what be their age or experience. Our clients include senior leaders from corporates of Adani Group, Deloitte, Wipro Ltd. Cipla Ltd, H, and R Johnson Ltd, etc.
About Trainer: Khyati Bhatt is the chief trainer of this program. She has trained for mastery in nonverbal communication with retired FBI special agent Joe Navarro and is a certified expert in reading facial expressions by Paul Ekman. Khyatis thoughts have been covered in respectable media like Times of India, FirstPost, Indian Medical Journal, etc. She has received national and international recognition including Woman Entrepreneur 2018 by We and District Magistrate Delhi, Rising India Star 2017 by WeAreTheCity powered by Barclays UK.